FREQUENTLY ASKED
QUESTIONS
Here you will find some frequently asked questions about applying to study languages at The Language House Liverpool
Frequently asked questions
How long is the course for?
At The Language House, all our French and Spanish courses run for 12 weeks. Our courses are design specificly to enhance your language skills after a 12-week period. Each hour and each week counts. The lenght of a course can be modifie due to a bank holiday or to the calendar year.
Are they administration fee to pay?
Any new student at The Language House will be paying an administration fee of £15 from September 2017. These are charges for administration and other services such as maintaining student profile, registration for exams and any other extra help we can offer.
How long notice should I give to cancel my private lesson?
At The Language House, students will be charged for their lesson if they cancelled their 1-to1 class with less than 24 hrs notice.
If it is not the right level for me, would I be able to change to another group?
If a student feel that the level of the class is too low or to high, they will be able to change to another level without any extra charges.
What happens if I have a commitment and unable to continue with my course?
If any majeur commitment has came up: work, family, personnal issue... and if the student is not able to carry on with a course we would freeze their contract up to one year.
How long do I have to book my private classes before they expire?
From the date of the pruchase of a 1-to-1 package, students have exactly a year to spend their hours before they expire.
How do you assess my level?
A level test can be found on our "COURSES" page.
Are the materials for the classes provided?
At The Language House the materials and the ressources will be provided for each class.
Where are the toilets?
One of the most common questions people asked ... :) The toilets are next to our kitchen on your right :D
Do you provide student accommodation?
Yes, we do provide with student accodommodation and host family (adults only)
Do you provide with host families?
Yes, we do provide with student accodommodation and host family (adults only)
Where are you based?
The Language House school is based on 42 Whitechapel, postcode L1 6DS. We are opposit the Metquarter main entrance in front of Carluccios restaurant. The school is based on the 3rd floor with lift access. The entrance of the bulding is a double glass door with our logo on it.
Can I try one lesson to see if the level suits me?
You have the possibility to try a class and you can pay for it whitout contracting the school.
How can I book my seat on a course?
If you are looking to book a French or a Spanish course it can be done online. You will simply need to add your course to chart and procceed with the payment to finalise the registration.
How can I pay for my course?
If you are booking a French or Spanish course the payment can be done online. You simply need to add your course to chart + the admin fee if you are a new student to The Language House. The payment can also be done over the phone: 0151 707 8909
How long should I study before moving to an upper level?
Every student is different. The length of your course will depend on the progress made.
What happens if I miss my class?
To be fair with all our students any missed class will not be recovered. If student misses to many days a possible change on its contract can be done.
Are the teachers qualified?
At The Language House all our teachers are native, experienced and qualified.
Are the teachers native?
At The Language House, all our teachers are native speaker.
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